Gartner can help you better understand your options for offshore sourcing in India. Below you'll find analysis and
Vendor Ratings of both larger and small/midtier offshore external service providers (ESPs).
Cognizant has delivered consistent financial results through good execution. It must differentiate from its Indian top-tier competitors and break out of commodity-based pricing.
Covansys' challenge for growth is to clearly articulate the benefits of this value proposition and compete with leading companies in India and the United States for the emergence of global options for end-user buyers.
HCL Technologies is among the larger IT service companies in India. Its growth has been predominately through its technology-led software engineering work.
Infosys has established itself as a top vendor among its peer group in India, however competition beyond Indian IT services provider is formidable. To move to the next level, Infosys must harness its ambitions to focus on managed growth.
Patni clients report solid performance. Yet, while Patni is known in India, it is not well known among U.S. and European buyers. Patni needs to increase its brand equity. It also needs to differentiate itself from its peer group in India.
Satyam is one of the largest vendors among Indian IT services providers and a select group of its competitors. To achieve continued growth, Satyam must differentiate itself and expand its offerings to offer higher value-added service categories.
Syntel is a hybrid U.S. - headquartered IT professional service company with investments and capacity in the United States and India. It needs to articulate the benefits of this value proposition and compete with leading Indian and U.S. companies.
As the company with the largest revenue base among Indian service providers, TCS is clearly a leading contender to join the ranks of the large global external service providers.
Wipro Technologies has established itself as one of the leaders among Indian IT service providers, along with a select group of its competitors. Its challenge is to differentiate itself and move beyond commodity selling.
Use our Vendor Ratings and qualitative analyses of IT service providers that deliver work with Indian resources to develop sourcing strategies that combine on-site, domestic, nearshore and offshore services from various vendors.
As offshore outsourcing ramps up, the dislocation of IT jobs in the United States is becoming real. CIOs must anticipate the potential loss of talent, knowledge and performance.
The $556 billion worldwide IT service market is experiencing one of the biggest changes in its history -- a paradigm shift to offshore sourcing. There are implications for one of the industry's most precious assets -- the people.
Gartner Dataquest expects that offshore business process outsourcing services will represent 14 percent of the total BPO market by 2007; India's share of supply will be around 57 percent.
Offshore business process outsourcing providers are proliferating, as are the options available. The market is evolving rapidly and enterprises must evaluate the long-term strategic benefits of offshore BPO.
