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STAMFORD, Conn., August 18, 2003 — Early signs exist that IT spending will strengthen in the second half of 2003, which provides the necessary first steps for a turnaround in IT spending for 2004, according to the Gartner Technology Demand Index, an index included in a monthly economic indicator service launched by Gartner, Inc. (NYSE: IT and ITB).

According to a weekly poll drawn from a 20,000-member Gartner panel of IT decision makers from small, midsize and large businesses, U.S. businesses spent below their budgeted levels, recording a score of 95.1 on the Gartner Technology Demand Index for July (an index value of 100 would mean businesses spent exactly what they had budgeted for the month). After hovering around 80 in March and April, the Index has remained above 90 for the past three months, flirting with the key 100 level. This indicates that IT demand is slowly returning to budgeted spending levels.

"The underlying data still reflects a conservative market that is focused on cost control. The overall positive trend is offset by occasional negative data points, which we anticipate will continue to decline in frequency through the end of the year," said David Hankin, senior vice president and general manager of Gartner. "Based on the trends we see, we are optimistic that spending will return to or exceed budgeted levels in the fourth quarter of this year."

In July, software spending went above the budgeted parameters (see Table 1), as the software segment scored 107.3 on the Technology Demand Index. One application area that has shown the strongest current demand is the design and engineering segment.

"The strong current demand in the design and engineering area is primarily due to the growing interest in new standards such as J2EE (Java 2, Enterprise Edition), .NET and Web services, which require new tools for building applications," Hankin said.

Table 1
Gartner Technology Demand Index for July 2003
Sector Spending Index
Hardware 88.8
Software 107.3
Networking and Telecommunications 89.1
IT Services 95.5
Aggregate Overall IT Spending 95.1
Note: An index of 100 would mean actual spending totaled the projected budget for the month.
Source: Gartner (August 2003)


The Gartner Technology Demand Index measures IT decision makers' purchase preferences across more than 400 vendors by sector and product. Vendors ranked high by this measure stand to gain the most in demand in 2004 relative to 2003. Large vendors with strong brands, such as Cisco Systems, Dell, IBM and Microsoft, dominated the vendor rankings (see Table 2).

Table 2
Gartner Vendor Demand Index Top 20
Vendor Sector, Product 2Q03 Ranking 3Q03 Ranking (thru July)
Dell Hardware, Servers 19 1
Microsoft Software, Systems Applications 12 2
Microsoft IT Services, Software Maintenance and Support 1 3
Microsoft Software, Back Office Software 11 4
Microsoft Software, Collaborative and Personal 6 5
Microsoft Software, Application Development, Integration, and Deployment Tools 4 6
Dell Networking and Telecom, Enterprise Equipment 33 7
Cisco Systems Networking and Telecom, Infrastructure Equipment 3 8
Dell Hardware, Desktops, and Workstations 16 9
Dell Hardware, Notebooks and Laptops 20 10
IBM IT Services, Application Development and Integration Services 32 11
Dell Hardware, Input/Output Hardware 70 12
Cisco Systems IT Services, Hardware Maintenance and Support 10 13
IBM IT Services, Software Maintenance and Support 25 14
IBM IT Services, Consulting Services 35 15
IBM Software, Systems Applications 64 16
Hewlett-Packard IT Services, Software Maintenance and Support 74 17
Northrop Grumman IT Services, Application Development and Integration Services 2 18
IBM IT Services, IT Management 39 19
AT&T Wireless Networking and Telecom, Mobile Services 72 20
Note: 3Q03 rankings include survey results from only the first month of the third quarter.
Source: Gartner (August 2003)


The Gartner Technology Demand Index is an offering within Gartner IT Watch. Gartner IT Watch uses results from weekly polling of the 20,000-member IT decision maker panel to produce an early warning indicator for investment professionals and vendors. Gartner IT Watch captures short- and long-term attitudes toward investment in IT products and services, and reflects anticipated changes in spending trends because of current events and broader economic factors.

Analysis is provided monthly for the overall IT market and is further broken out to provide insight into current and projected spending in vertical industries. It also identifies vendors and products that will lead recoveries or play a shaping role in IT spending patterns. For more information on Gartner IT Watch, e-mail 
ITWatch@gartner.com or visit www.gartner.com/1_researchanalysis/ITwatch.jsp.


About Gartner:
Gartner, Inc. is the leading provider of research and analysis on the global information technology industry. Gartner serves more than 10,000 clients, including chief information officers and other senior IT executives in corporations and government agencies, as well as technology companies and the investment community. The Company focuses on delivering objective, in-depth analysis and actionable advice to enable clients to make more informed business and technology decisions. The Company's businesses consist of Gartner Intelligence, research and events for IT professionals; Gartner Executive Programs, membership programs and peer networking services; and Gartner Consulting, customized engagements with a specific emphasis on outsourcing and IT management. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, and has 3,700 associates, including more than 1,000 research analysts and consultants, in more than 75 locations worldwide. For more information, visit www.gartner.com.


Media Contact:
Allison Haines
Manager, Public Relations
+ 1 203 316 6216

allison.haines@gartner.com