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PRESS RELEASES
2004 Press Releases


 Back to 2004 Press Releases


STAMFORD, Conn., April 15, 2004 — PC vendors received a boost in sales in the first quarter of 2004 as businesses increased system purchases. Driven by the business segment, worldwide PC shipments totaled 45.3 million units in the first quarter of 2004, a 13.4 percent increase from the same period last year, according to Gartner, Inc.

"The business segment was supported by increased PC replacement activity, as business confidence improved in most regions," said Charles Smulders, vice president of Gartner's Computing Platforms Worldwide group. "Our forecast model shows strong PC replacement demand throughout 2004."

The top 5 vendors, all of whom experienced double-digit growth, propelled the worldwide PC industry's growth. Dell returned to the No. 1 position based on shipments (see Table 1), as it showed solid growth across all regions. Dell's overseas expansion continued with overseas sales exceeding 40 percent of Dell's total shipments for the first time.

Table 1
Preliminary Worldwide PC Vendor Unit Shipment Estimates for 1Q04
(Thousands of Units)
Company 1Q04 Shipments 1Q04 Market Share (%) 1Q03 Shipments 1Q03 Market Share (%) 1Q03-1Q04 Growth (%)
Dell 7,493 16.5 5,825 14.6 28.6
Hewlett-Packard 6,334 14.0 5,441 13.6 16.4
IBM 2,243 4.9 1,866 4.7 20.2
Fujitsu/Fujitsu Siemens 1,834 4.0 1,626 4.1 12.8
Acer 1,384 3.1 1,022 2.6 35.4
Others 26,026 57.4 24,174 60.5 7.7
Total 45,314 100.0 39,953 100.0 13.4
Note: Data includes desk-based PCs, mobile PCs and IA-32 servers.
Source: Gartner Dataquest (April 2004)


Hewlett-Packard had slower growth than the past few quarters, as the company suffered an inventory surplus in the U.S. retail market in the early part of the first quarter. Gartner analysts said HP scaled back orders in February and reduced inventory to more normal levels by the close of the quarter.

In the United States, the professional market showed increased sales in the quarter. However, this was offset by weaker sales in the U.S. retail market. U.S. PC shipments grew 11.6 percent in the first quarter of 2004 (see Table 2) as Dell's market share surpassed 30 percent.

Table 2
Preliminary U.S. PC Vendor Unit Shipment Estimates for 1Q04
(Thousands of Units)
Company 1Q04 Shipments 1Q04 Market Share (%) 1Q03 Shipments 1Q03 Market Share (%) 1Q03-1Q04 Growth (%)
Dell 4,489 30.3 3,634 27.4 23.5
Hewlett-Packard 2,544 17.2 2,274 17.1 11.9
IBM 606 4.1 568 4.3 6.7
eMachines 479 3.2 364 2.7 31.5
Gateway 405 2.7 489 3.7 -17.2
Others 6,274 42.4 5,932 44.7 5.8
Total 14,797 100.0 13,262 100.0 11.6
Note: Data includes desk-based PCs, mobile PCs and IA-32 servers.
Source: Gartner Dataquest (April 2004)


All regions experienced an increase in PC shipments in the first quarter of 2004. The growth rates ranged from 17 percent PC shipment growth in Europe, Middle East and Africa (EMEA) to nearly 6 percent growth in Japan.

These results are preliminary. Final statistics will be available soon to clients of Gartner's PC Quarterly Statistics Worldwide by Region program. This program offers a comprehensive and timely picture of the worldwide PC market, allowing product planning, distribution, marketing and sales organizations to keep abreast of key issues and their future implications around the globe. To subscribe to this program, please call 408-468-8000. Additional research can be found on Gartner's Client Platforms Focus Area on Gartner's Web site.


About Gartner:
Gartner, Inc. is the leading provider of research and analysis on the global information technology industry. Gartner serves more than 10,000 clients, including chief information officers and other senior IT executives in corporations and government agencies, as well as technology companies and the investment community. The Company focuses on delivering objective, in-depth analysis and actionable advice to enable clients to make more informed business and technology decisions. The Company's businesses consist of Gartner Intelligence, research and events for IT professionals; Gartner Executive Programs, membership programs and peer networking services; and Gartner Consulting, customized engagements with a specific emphasis on outsourcing and IT management. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, and has 3,700 associates, including more than 1,000 research analysts and consultants, in more than 75 locations worldwide. For more information, visit 
www.gartner.com.



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