Home   Press Releases   Gartner Bylines   Contact Media Relations Select One North America Europe Australia / New Zealand Southeast Asia/ North Asia India and Korea Japan Latin America / Mexico Brazil   Media Registration   Events   Create Alerts     Attribution Guide   Corporate Information   About Gartner   Management Team   Guiding Principles     Investor Information   Fast Facts   Quick Statistics   Top 10 Research   Events Calendar   gartner.com   gartnerg2.com   Gartner Books

PRESS RELEASES 2003 Press Releases December Gartner Says Worldwide Semiconductor Capital Equipment Spending to Experience Double-Digit Growth in 2004 19 December 2003 Gartner's 'Must Do' CIO Resolutions for 2004 18 December 2003 Gartner Technology Demand Index Shows U.S. Enterprises Continue to Exhibit Caution in IT Spending in Fourth Quarter of 2003 16 December 2003 GartnerG2 Says Linking Strategy-Aligned Change With Business Process Fusion Reduces Risk and Improves Returns 15 December 2003 Gartner Says IP Centrex Emerging Into Mainstream U.S. Telecom Industry 11 December 2003 Gartner Says Mobile Terminal Sales Grew 22 Percent in Third Quarter of 2003 — Market Could Reach Half a Billion Units in 2003 8 December 2003 Gartner and SoundView IT Spending Survey Points to 2004 Recovery, Led by Small and Midsize Businesses 8 December 2003 Gartner, Inc. Announces Staff Reduction and Related Charge 5 December 2003 Gartner Says Preliminary Worldwide Semiconductor Market Share Shows Mixed Fortunes for Vendors in 2003 4 December 2003 As Many as 50 Per Cent of Technology Suppliers Will be Eliminated From Competitive Landscape by End of 2005 3 December 2003 22nd Annual Gartner Data Center Conference Achieves 33 Percent Increase in Registered Attendance 2 December 2003 November Gartner Identifies New Technology Platform to Support Business Process Fusion 24 November 2003 Gartner Says Wireless Local Number Portability Will Create Significant Savings for Enterprises by Consolidating Wireless Services Providers 24 November 2003 Gartner Says Worldwide DSL Equipment Market Posted Record Growth in the Third Quarter of 2003 21 November 2003 Gartner Technology Demand Index Shows IT Spending Remained Soft in October, Although Expected Increases Point to Optimism for 2004 14 November 2003 Gartner Says Worldwide Ethernet Switch Shipments Increased 10 Percent in Third Quarter of 2003 13 November 2003 Gartner Says Worldwide Service Provider Router Revenue Increased 19 Percent in the Third Quarter of 2003 13 November 2003 Gartner Says Worldwide Semiconductor Industry is On Pace for Double-Digit Growth in 2003 12 November 2003 Gartner Says Overall IT Spending Has Bottomed Out; Recovery Seen in 2004 11 November 2003 Gartner Says Radical Changes to Unbundled Network Elements Policies and a New Forward-Looking Regulatory Approach Are Needed 10 November 2003 Gartner Says Worldwide PDA Shipments Show Slight Decline While Revenue Increased in Third Quarter of 2003 10 November 2003 IT Budgets up 17% in Australia Next Year, Gartner Survey Finds 10 November 2003 Gartner Raises Worldwide PC Market Projections for Fourth Quarter of 2003 but Warns Against Over Exuberance 7 November 2003 Gartner Says Asia/Pacific PC Shipments Increased 11 Percent in Third Quarter of 2003 6 November 2003 Now, Next Year, or Not Yet? Gartner Analysts Outline When to Act on The Major Trends in Technology at Gartner Symposium/ITxpo 5 November 2003 Gartner Announces Spring Symposium/ITxpo 2004 Will Move to Barcelona 4 November 2003 Gartner Says Need for Business Process Fusion Will Drive a Return to Strategic Investment in IT in 2004 4 November 2003 Gartner Says Business Managers and IS Managers Must Create Common Vision to Successfully Implement Business Process Fusion 3 November 2003 October Gartner Reports Third Quarter 2003 Results 30 October 2003 Technology to Change Our Lives Again From 2006, Gartner to Predict at Symposium/ITxpo 30 October 2003 GartnerG2 Says Broadband is Hitting Critical Mass Among U.S. Households in 2003 23 October 2003 Gartner Says IP Telephony Should Only Be Implemented When it Makes Perfect Business Sense, Not Just Budget Sense 22 October 2003 Gartner Says By 2005 One-Third of IT Outsourcing Deals Will Be Measured Using Business, Not Technological Metrics 22 October 2003 Gartner Says 45 Percent of U.S. Workforce is Using Some Form of Mobile Device 21 October 2003 Gartner Survey Shows Most Companies Have Not Budgeted for Sarbanes-Oxley Compliance 21 October 2003 Gartner CEO Sees Accelerating Recovery 20 October 2003 Gartner Says Business Process Fusion is the Key to Significantly Increasing Value from IT Investments 20 October 2003 UK Government will spend over $19.6 billion on technology in 2003, predicts Gartner, but must find new ways to prove value of public money invested in IT 17 October 2003 European Governments will spend over $67.8 billion on technology in 2003, predicts Gartner, but must find new ways to prove value of public money invested in IT 17 October 2003 Gartner Says Notebook Sales Drive Worldwide PC Shipments to 14 Percent Growth in Third Quarter of 2003 15 October 2003 Gartner Says Worldwide Speech Recognition Industry on Pace to Reach $130 Million in 2003 15 October 2003 Beware of Vendor Lock-In Strategies, Gartner to Warn at Symposium/ITxpo 13 October 2003 Gartner Completes Conversion of Notes into Common Stock 9 October 2003 Gartner Outlines Top 10 Trends to Watch in European Fixed Voice Telecom market 9 October 2003 Gartner Says Worldwide Semiconductor Capital Equipment Spending Suffers Setback in Second Quarter, But Growth Will Return in 2003 9 October 2003 Gartner Says Enterprises Should Not Rush Application Development Outsourcing Projects Offshore Without Examining All Business Factors, Not Just Billing Rates 8 October 2003 It's Back to the Whiteboard to Rethink IT Systems: Gartner to Forecast at Symposium 7 October 2003 Gartner Survey Shows IT Services Providers in Fierce Battle with Top-Tier Technology Vendors for Brand Recognition in Services Industry 6 October 2003 Gartner, Inc. Announces Two Senior Executive Promotions 1 October 2003 Gartner Says Companies Must Invest in New Skills and Staff to Benefit from the Move to Outsourcing 1 October 2003 GartnerG2 Survey Shows Only 27 Percent of Print Publishers See Online Advertising As a Means to Increase Revenue 1 October 2003 September Role of CIO Must Change — Job Security Gone Forever, Gartner to Warn at Sydney Symposium/ITxpo 30 September 2003 Gartner Says PC Disposal Costs Must Be Considered in Total Cost of Ownership 29 September 2003 Gartner Says Marketers Must Differentiate E-Mail Marketing From Spam 29 September 2003 Gartner Launches CIO Academy in Europe 26 September 2003 Gartner Announces Project Portfolio Management Europe Event for 3-5 December in Costa del Sol, Spain 24 September 2003 Gartner Says Implementation of Wi-Fi for Notebooks Will Raise TCO 3 Percent to 4 Percent Annually for Enterprises 23 September 2003 The Gartner Symposium/ITxpo 2003 in Cannes Takes Stock of IT in Business and What Needs to be Done in 2004 19 September 2003 Gartner to Convert $300 Million of Notes to Common Stock 19 September 2003 Gartner Says IT Services Vendors Must Meet Three Criteria to Cope With the Offshore Services Revolution 18 September 2003 City of Baltimore and GSI Commerce Win Gartner CRM Excellence Award 17 September 2003 Gartner Says Banks and Financial Services Providers Must Take More Aggressive Steps to Combat Identity Theft 17 September 2003 Gartner Says Extending the Life Cycle of Desktop PCs Won't Necessarily Save Money on Total Cost of Ownership 15 September 2003 Gartner Technology Demand Index for August Deteriorates; Midsize Businesses Stay Healthy While Small and Large Enterprises Hold Back 15 September 2003 Gartner Says Worldwide Flash Card Market Will Grow 38 Percent in 2003 11 September 2003 Gartner Says Linux on the Desktop Is Not a Cost-Effective Alternative for Most Enterprises Looking for Savings 9 September 2003 GartnerG2 Says New CRM Solutions Allow Financial Services Providers to Achieve Next Level of CRM Sophistication 3 September 2003 Gartner Says Latin American Server Shipments Grew 7 Percent in Second Quarter of 2003, but Server Revenue Experienced Slight Decline 3 September 2003 Gartner Says Worldwide Mobile Terminal Market Increased 12 Percent in Second Quarter of 2003 3 September 2003 Gartner Says More Than 90 Percent of Enterprises Will Be Inadequately Prepared to Manage Multiple Service Providers by 2005 2 September 2003 Gartner Says Asia/Pacific Server Revenue Increased 7 Percent in the First Quarter of 2003 1 September 2003 August Gartner Dataquest says Server Shipments in EMEA Grew 21 Percent in Second Quarter 2003 28 August 2003 Gartner Says Companies Examining Offshore Outsourcing Options Should Also Consider Offshore Insourcing as a Solution for Their Sourcing Needs 28 August 2003 Gartner Says Wireline-to-Wireless Local Number Portability Will Reshape U.S. Telecom Market 27 August 2003 Gartner Says All-in-One Printer Shipments Drove Latin American Printer Market to 6 Percent Growth in Second Quarter of 2003 27 August 2003 Gartner Vision Events Announces Government Solution Summit 2003 25 August 2003 Gartner Says Latin American PC Shipments Increased 10 Percent in the Second Quarter of 2003 21 August 2003 Gartner Announces IT "Masterminds" Keynotes for Gartner Symposium/ITxpo 2003 in Orlando, Florida, October 19-24 20 August 2003 Gartner Vision Events Announces Fall 2003 Lineup 19 August 2003 Gartner Says Worldwide DRAM Market is Showing Signs That a Recovery is Under Way 19 August 2003 Gartner Says Mobile Data Revenues in Western Europe to Grow 31 Percent in 2003 18 August 2003 Gartner Technology Demand Index Shows IT Spending Begins to Strengthen Heading Into Second Half of 2003 18 August 2003 Gartner Says Worldwide Semiconductor Industry Is On Track for 11 Percent Growth in 2003 15 August 2003 Gartner Says Palm OS Licensees Accounted For 51 Percent of PDA Shipments and 41 Percent of Worldwide Revenue in Second Quarter of 2003 15 August 2003 Gartner Says DSL Equipment Market Grew 16 Percent in the Second Quarter of 2003 15 August 2003 Gartner Says Worldwide Service Provider Router Revenue Increased 6 Percent in the Second Quarter of 2003 14 August 2003 Gartner Upgrades Global PC Shipments Forecast but Remains Cautious on Long-Term Outlook 14 August 2003 Gartner Says Worldwide Ethernet Switch Market Remained Weak in Second Quarter of 2003 14 August 2003 GartnerG2 Says Digital Media Publishers Must Have Portable Digital Rights Management Standards or They Risk Alienating Consumers 13 August 2003 Gartner Survey Shows 80 Percent Of IT Services Companies Are Selling Their Services Via Other IT Services Companies 12 August 2003 GartnerG2 Says Despite Industry Skepticism, Media Buyers to Double Their Interactive Advertising Spending by 2005 11 August 2003 Gartner Says Successful Government Sourcing and Technology Procurements Start With a Sound Strategic Plan 11 August 2003 Gartner Says That Through 2005, 20 Percent of Enterprises Will Experience a Serious Internet Security Incident 7 August 2003 GartnerG2 Says Financial Services Providers Must Implement Straight-Through Processing Initiatives to Achieve a Competitive Advantage 7 August 2003 European Retailers Must Move Fast To Quell Public Concerns Over Electronic Tagging Technology, Says GartnerG2 6 August 2003 Gartner Says Global Delivery of IT Services is an Irreversible Trend 1 August 2003 July Gartner Reports Second Quarter 2003 Results2 31 July 2003 Gartner Says Midsize Businesses Embracing Wireless LANs to Increase Business Efficiencies 30 July 2003 Gartner Says One Out of 10 Jobs in U.S. IT Vendors and IT Service Providers to Move Offshore by End of 2004 29 July 2003 Gartner Says Many Web Services Initiatives Risk Failure Because Enterprises Have Not Established Thorough Web Services Implementation Strategies 28 July 2003 GartnerG2 Says U.S. Banks and Retailers Should Model Cash Alternatives on Successful Asian and European Approaches 24 July 2003 Gartner Survey Shows Despite U.S. Economic Slowdown Companies Continuing Web Services Development 23 July 2003 Gartner Technology Demand Index Shows June IT Spending Still Below Plan 22 July 2003 Web Services Enable More Success for Digital Photography Printing Services 22 July 2003 Gartner Says Identity Theft Is Up Nearly 80 Percent 21 July 2003 Gartner Says Worldwide PC Shipments Return To Double-Digit Growth for First Time In Nearly Three Years 16 July 2003 Gartner Says Mobile Network Infrastructure Industry Struggles As Operators Remain Cautious About Investing in New Infrastructure 16 July 2003 Gartner Says PC Market in EMEA Grew 13 Percent in Second Quarter 2003 16 July 2003 Gartner Accepting Nominations for Its Semiannual CRM Excellence Award 15 July 2003 Gartner EXP Says Internal IS Departments Should Examine Implementing A Chargeback Strategy to Manage IT Costs 15 July 2003 Gartner Says No Other Vendors Likely Candidates for PeopleSoft Merger 11 July 2003 Gartner Says Worldwide Semiconductor Capital Equipment Spending to Return to Positive Growth in 2003 9 July 2003 Gartner's people3 Compensation Study Reveals That Short-Term Incentive Programs Are Most Effective in Driving IT Performance 9 July 2003 Gartner Says Worldwide PPM Software Market On Pace for 18 Percent Growth in 2003 9 July 2003 Gartner Says Offshore BPO Industry to Grow 38 Percent in 2003 7 July 2003 Gartner Launches Tech Investor Summit 2003 to Meet Growing Needs of Institutional Investors 2 July 2003 Gartner Says Asia/Pacific External Storage Market Surpassed $1.1 Billion in 2002 1 July 2003 June Gartner Says Through 2005, 75 Percent of CRM Projects That Do Not Deliver Measurable ROI Will Have Failed Because of Poor Business Executive Decisions 30 June 2003 Gartner Says Simplistic Focus on Hot Spot Profits Misguided, Rationales for Growth Are More Complex 30 June 2003 Gartner Announces Service Line Management Membership Program for Vendors 26 June 2003 Gartner Announces Service Line Management Membership Program for Vendors 26 June 2003 Gartner Says With Increased Merger Activity in IT Services Industry, It's Crucial for Companies to Negotiate Terms That Address Consolidation Issues 25 June 2003 Midsize Enterprise Summit Launches Vertical Industry Program 25 June 2003 Gartner Says Average B2B Biller Can Save More Than $10 Million per Year by Automating the Delivery of All Bills and Self-Service to The Internet 24 June 2003 Gartner Says Worldwide HR BPO Market Will Grow 18 Percent in 2003 24 June 2003 Gartner Says Sourcing IT Services Through a Global Delivery Model Is An Irreversible Mega-Trend 23 June 2003 New Program for IT Sourcing and Procurement Executives Launched by Gartner 23 June 2003 Gartner Says Worldwide SCM New License Software Revenue Declined 21 Percent in 2002 23 June 2003 Yorkshire Water Wins Gartner CRM Excellence Award 2003 18 June 2003 Gartner Says Semiconductor IP Companies Trying to Find the Business Model to Succeed 18 June 2003 Gartner Says Worldwide ERP New License Revenue Decreased 9 Percent in 2002 18 June 2003 Gartner Technology Demand Index at 87 Percent for May, Shows Businesses Spent Below Budgets 16 June 2003 Gartner Says Worldwide Wireless LAN Equipment Shipments Experienced Triple-Digit Growth While Prices Continued to Fall in 2002 16 June 2003 Gartner Says Worldwide CRM New License Software Revenue Declined 25 Percent in 2002 12 June 2003 Gartner Information Security Hype Cycle Declares Intrusion Detection Systems a Market Failure 11 June 2003 Gartner Says Worldwide Semiconductor Photoresist Sales Totaled $691 Million in 2002 11 June 2003 Gartner Says 66 Percent of Mobile Phones Sold in Western Europe Will Have Embedded Camera by 2006 11 June 2003 Gartner Announces the IT Operations Directors Membership Program During a Critical Juncture for IT Management 10 June 2003 Gartner Says Despite Economic Downturn, Worldwide Business Process Outsourcing Revenue to Increase 11 Percent in 2003 10 June 2003 Gartner Launches Interactive Hype Cycles That Assess the Maturity of More Than 500 Technologies Over the Next Five Years 9 June 2003 Gartner Says Unmanaged Storage Has Hidden Costs That Can Be Avoided With Storage Management 9 June 2003 Gartner Says IT Security Spending Will Be More Than 5 Percent of IT Budgets in Most Industries in 2003 3 June 2003 Gartner Says Worldwide IT Services Revenue to Grow 3.5 Percent in 2003 3 June 2003 Gartner Says 60 Percent of Enterprises Will Outsource Monitoring of at Least One Perimeter Security Technology by 2005 2 June 2003 Gartner Says Worldwide Mobile Phone Industry Experienced an 18 Percent Increase in Unit Sales in First Quarter of 2003 2 June 2003 May Gartner Says IT Outsourcing and BPO Are the Fastest-Growing IT Services Opportunities in Financial Services 30 May 2003 Gartner Says Worldwide Silicon Wafer Market Returned to Positive Growth in 2002 29 May 2003 Gartner Says 60 Percent of Security Breach Incident Costs Incurred by Businesses Will Be Financially or Politically Motivated 29 May 2003 GartnerG2 Says Financial Services Providers Must Calculate Customer Lifetime Value to Improve Profitability 28 May 2003 Gartner Says IT Solutions for Homeland Security Need More Political Clout 28 May 2003 Gartner Says Worldwide Storage Management Software Market to Return to Positive Growth in 2003 28 May 2003 Gartner Says Latin American Server Market Declined 3 Percent in the First Quarter of 2003 28 May 2003 Gartner Says Asia/Pacific Server Revenue Increased 7 Percent in the First Quarter of 2003 27 May 2003 Gartner Survey Shows Sales Incentive Compensation Management Systems Rank High In User Satisfaction and Return on Investment 27 May 2003 Gartner Says Worldwide Relational Database Market Suffered a 7 Percent Decline in New License Revenue in 2002 21 May 2003 Gartner Says Early Adopters of BPO Are Still Seeking to Understand Their Cost and Business Benefits 20 May 2003 Gartner Says Worldwide Semiconductor Market to Experience 8 Percent Growth in 2003 20 May 2003 Gartner Says a Majority of Businesses Will Underestimate the Network Requirements Vital to Real-Time Enterprise Capabilities 19 May 2003 Gartner Says U.S. Businesses Must Make Privacy Management a Priority 19 May 2003 Gartner Says Worldwide Service Provider Router Market Totaled $428 Million in the First Quarter of 2003 15 May 2003 Gartner Says Worldwide Removable Solid-State Storage Market Grew 73 Percent in 2002 15 May 2003 Gartner Says Latin American Printer Shipments Declined 5 Percent in the First Quarter of 2003 14 May 2003 Gartner Says Worldwide PC Industry to Experience Single-Digit Growth in Second Quarter of 2003 14 May 2003 Gartner Says Companies Need a Better Understanding of the Costs Involved in Transitioning Internal IT Services to External Service Providers 14 May 2003 Gartner Says Worldwide Fibre Channel SAN Market Grew 3 Percent in 2002 14 May 2003 Gartner Analyzes Alternatives to Microsoft as Interest Grows Among Governments and Businesses Worldwide 13 May 2003 Gartner Says 2002 Was the Most Difficult Year on Record for Worldwide IT Services Industry 13 May 2003 Gartner Says Asia/Pacific PC Shipments Increased 5 Percent in the First Quarter of 2003 7 May 2003 GartnerG2 Survey Shows Motor Carrier Fleets Have Strong Interest in Telematics-Based Solutions 6 May 2003 Gartner Creates Membership Program for IT Security Directors 6 May 2003 Gartner Says Knowledge Management is a Key Factor in Long-Term Success of Customer Relationship Management 5 May 2003 Gartner Says the Average Annual Value of an IT Outsourcing Contract is $47 Million 5 May 2003 Gartner Says Latin American PC Shipments Decreased 2 Percent in the First Quarter of 2003 2 May 2003 April Gartner Outsourcing Summit 2003 Attendance On Track to Sell Out 29 April 2003 Gartner CRM Survey of Sales Organizations Shows Partner Relationship Management as Having the Highest Return 29 April 2003 Gartner Launches CRM Managers Membership Program 29 April 2003 Gartner Says Worldwide PDA Shipments Declined 11 Percent in the First Quarter of 2003 29 April 2003 Gartner Survey Shows XML Usage Reaches 86 Percent in Systems Integration Projects Using Web Services 28 April 2003 Gartner's people3 Reports There Is No Single Optimal Organizational Design for IT Departments 28 April 2003 Gartner Says Outsourcing Grows in Declining European IT Services Market 28 April 2003 Gartner Says Worldwide Server Shipments Increased 10 Percent in the First Quarter of 2003 28 April 2003 Gartner Says Bankruptcy "Graduates" Will Shape North American Carrier Market Anew 24 April 2003 Gartner Says Risk Management Is an Investment Priority for Financial Services Providers in 2003 22 April 2003 Gartner Says Worldwide PC Shipments Experienced Third Consecutive Quarter of Positive Growth 17 April 2003 Gartner Says PC Market in EMEA Grew 6 Percent in Quarter One 2003 16 April 2003 Gartner Says Worldwide Storage Management Software Market Recorded its First Ever Revenue Decline in 2002 15 April 2003 Gartner Survey Shows Enterprises List Budget Restrictions As the Largest Barrier to Adopting e-Support 14 April 2003 Gartner Says Offshore Outsourcing Market in Europe Will Grow More than 40 Percent In 2003 11 April 2003 Gartner Says Next-Generation Network to Begin to Evolve in Next Two Years 10 April 2003 Gartner Says Services Clients Must Negotiate Flexible and Enduring Outsourcing Contracts With Their External Service Providers 8 April 2003 Gartner Says Worldwide Semiconductor Manufacturing Equipment Sales Suffered Second Year of Steep Decline in 2002 8 April 2003 Gartner Says Worldwide Wafer Fab Equipment Market Declined 32 Percent in 2002 7 April 2003 Gartner Survey Shows Business Process Outsourcing is No Longer Just for Large Corporations 3 April 2003 World Wide Web Inventor and Leading MIT Research Scientist Will Be Keynote Speakers at Gartner Web Services Conference 2 April 2003 March System Builders, VARs and Vendors Honored at System Builder Summit and VARVision Spring 2003 Events 27 March 2003 Gartner Says Frequent Users of Wireless LANs Will Total 4.2 Million in 2003 26 March 2003 Exxon Mobil Selected as Gartner Measurement 'TOP' Award Winner of 2003 25 March 2003 Gartner Total Value of Opportunity Software Now Available to Vendors 25 March 2003 Gartner Says Previously Over-Hyped Security Initiatives Are Resulting in More Cautious Implementation in 2003 25 March 2003 Gartner Says Half of ESP Projects Will Be Considered Unsuccessful for Not Delivering Anticipated Value 24 March 2003 Gartner Survey Shows Companies Aspire to Real-Time Enterprise Objectives, But Doubt They Can Make It Happen 24 March 2003 Gartner Announces Project Portfolio Management 2003 Event for July 13-15 in San Francisco 20 March 2003