Total Value of Opportunity (TVO) TVO is a web-based, template-driven software tool based on the Gartner Business Performance Framework™, a set of precisely defined business metrics that represent a complete and holistic view of an enterprise's operations and financial performance. This critical framework evaluates how well a business is functioning from two inter-related dimensions: vertically — from executive to operational management perspectives, and horizontally — from business function to business function. TVO for End Users and Vendors: TVO for End Users Understanding and justifying the business value of IT investments is one of the most challenging issues that IT executives face today. Without a common language for business and IT departments to share, it is difficult to express to senior business executives the true value that new initiatives can deliver to the organization. With budgets decreasing, IT departments are being asked to justify any budget expenditure in terms of bottom-line effect. To address this critical need in the marketplace, Gartner thoroughly researched and defined the TVO approach based on the Gartner Business Performance Framework™. The result is Total Value of Opportunity (TVO), a new software tool that facilitates a common dialogue between IT and business professionals. TVO for Vendors Vendors are being asked to provide return on investment (ROI) analyses of their solutions when selling into business accounts. TVO gives vendors an objective, unbiased sales tool that provides a comprehensive financial business case including ROI (return on investment) and other key metrics to demonstrate the impact of their proposed solution on the bottom line. TVO is based on the Gartner Business Performance Framework™, a set of metrics that business leaders understand and use to measure their own objectives. TVO also provides consulting organizations a standard methodology to show the business value of their proposed solution.  TVO Application Homepage and Tour View our TVO home page for additional research, presentations, and a self-running demo to better understand how TVO can work for you.  Decision Tools Training  Review our Decision Tools Training Calendar for upcoming classes near you. Contact Information: For more information about Gartner TVO Tools and Services please email TVOinfo@gartner.com Related Services:  Gartner Decision Tools Alliance Program Gartner has successfully franchised its software measurement tools, methodologies and marketing solutions. Now your organization can leverage these tools and drive additional value to your clients.